Everything was amazing. Staff was helpful in many occasions - we had a lost luggage shipped with nothing but my name, they received it and made sure we got it. Needed coin exchange for the laundry - done within a second. While I personally tried to speak Japanese as much as I can to practice, I got an understanding that their English language skills are exceptional, considering how non-english speaking Japan is. Breakfast was terrific, not a boring day - add their Oriental Club membership (free) that allows you to rent a bike free of charge and get a late check out at no additional charge - you got an amazing stay at your hands. And the price + location and all else mentioned is crazy good value.
Pranciskus
מרץ 2025
This hotel's location was about a 15 minute walk from the Kyoto train station and it was very accessible via several bus lines. We enjoyed the Japanese breakfast each morning and the atrium with the garden was a beautiful background for our meals. We also borrowed the electric bicycles one evening to get around Kyoto. That was super fun and easy to use. The hotel staff is very friendly and spoke English well. They offer daily refreshments in the evening in the shared area --- a huge bottle of sake, a variety of teas, coffee, and small candies.
Erin
אוקטובר 2024
It was well located. They had a nice lounge where you can wait if you arrive before check-in time. The room is a bit small but standard for Japanese hotels. We had a really nice view on the neighbourhood and the Kyoto tower. Netflix was available.
Viet
אוקטובר 2024
In a great location, quiet street and near the centre. Friendly staff, and clean & comfortable room. Thanks for the stay!
John
מרץ 2025
One can walk from the main station (20 mins). There’s a laundry room.
Sonja
יוני 2024
Very nice hotel, great value. Great location - 15 mins walking to Kyoto Station, close to many temples etc. Nice breakfast (Japanese and European style, good choice), tea and coffee during the whole day, nice common area dowstairs. Laundry machines available. Room was quite big (as compared to typical room sizes in Japan).
Pavla
מרץ 2025
It is a very clean and great looking hotel with good and modern amenities. The staff are very nice and usually can speak enough English if needed. The neighborhood the hotel is in is very nice, but I would mostly recommend it to people who enjoy walking.
Valtteri
יוני 2022
We loved the Oriental, the staff were very helpful and friendly. The welcome snacks and drink were cute, we had a buffet breakfast too - great variety with local foods. We used the e-bike hire (free if you join Oriental Hotel Club!!). We also enjoyed working from the seating area with a view into the little zen garden.
Nick
מרץ 2025
I would highly recommend this hotel, the entry ambience is serene and stylish. The room was also stylish and even though there was 3 of us in the room it wasn't too tight for Japanese standards. It was in a really quiet and peaceful location about a 15-20 minute walk into the main city of Kyoto. There was a supermarket about 10 minutes in the other direction and a Lawson Mini Mart about 5 minutes away. A taxi back to this hotel from wherever we ended up about was only about $8-12 AUD. I was travelling with my Mom so sometimes she would like to return to the hotel before I did. The highlight was the afternoon complimentary snacks, Saki, cold drinks and soup.
Lisa
מאי 2024
New and clean facilities, spacious room, delicious breakfast with enough variety of dishes - western and Japanese style. Lobby with welcome and free drinks is a pleasant plus. Check-in style is unusual, but very convenient.
Olha
אוגוסט 2024